WhatsApp Ads & Automation Service — Terms & Conditions
Effective Date: [30/08/2026]
Service Provider: Digital Duniya Service (DDS)
Website: digitalduniyaservice.com
By purchasing, activating, or using any WhatsApp Ads & Automation Service provided by Digital Duniya Service (“DDS”, “we”, “us”, or “our”), the client (“Client”, “you”, or “your”) agrees to the following Terms & Conditions.
1. Service Overview
Digital Duniya Service provides WhatsApp-focused lead generation, Meta advertising setup, advertising optimization, WhatsApp automation, audience targeting, creative testing, lead-flow setup, and related digital marketing services according to the package selected by the Client.
The exact services available to the Client will depend on the package purchased.
DDS currently offers different WhatsApp Ads packages, including Starter, Growth, Advance, and Pro plans. Package features, pricing, and inclusions may be updated by DDS from time to time.
2. Package & Service Inclusion
The Client will receive only the services specifically included in the package purchased.
The actual deliverables will be based on the package purchased and the information available from the Client.
Service Fee & Advertising Budget
The package price paid to DDS is the service fee for the services included in the selected package.
Unless specifically mentioned in writing, the package fee does not include the Client's Meta/Facebook/Instagram advertising spend.
Any advertising budget paid to Meta is separate from the DDS service fee and is the responsibility of the Client.
DDS does not control or guarantee Meta's advertising costs, CPM, CPC, cost per lead, reach, impressions, or other platform charges.
Payment & Service Activation
The Client must complete the applicable payment before DDS begins the relevant service.
Service activation may require the Client to provide:
Meta Business Manager access
Facebook Page access
Instagram account access, where applicable
WhatsApp Business information
WhatsApp Business number
Ad account access
Business information
Product/service information
Target audience information
Creative assets, where required
DDS may delay service activation until the required information and access are provided.
Four-Week Service Duration
The standard service duration for the Starter, Growth, Advance, and Pro packages is 4 weeks of support.
The service period generally begins after:
Payment confirmation;
Required account/access details are received; and
DDS has sufficient information to begin the setup.
If the Client delays providing required information, approvals, access, creatives, business details, or other required materials, the service timeline may be affected
Unused service time caused by Client-side delays may not automatically be extended.
WhatsApp Business Number Policy
Each package includes the use of one (1) WhatsApp Business number for the applicable WhatsApp advertising/automation setup.
The Client is responsible for providing a valid and eligible WhatsApp Business number.
The Client must ensure that the number is properly configured and compliant with WhatsApp/Meta policies.
Additional WhatsApp Business Numbers
If the Client wants to use an additional WhatsApp Business number beyond the one number included in the purchased package, an additional charge of:
₹1,500 per additional WhatsApp Business number will apply.
The additional-number charge is separate from the package fee and must be paid before DDS configures the additional number.
WhatsApp Number Blocked, Banned, Restricted or Unavailable
If the Client's WhatsApp Business number is:
Blocked;
Banned;
Restricted;
Suspended;
Disabled;
Reported;
Temporarily unavailable; or
Otherwise unable to receive WhatsApp leads,
DDS may assist the Client in configuring another eligible WhatsApp Business number, subject to technical feasibility and platform limitations.
The Client may be required to provide another valid WhatsApp Business number.
DDS is not responsible for any restriction, suspension, blocking, banning, or disabling of the Client's WhatsApp account or number by WhatsApp or Meta.
One WhatsApp Number Per Active Ad Campaign
Meta advertising infrastructure may allow an advertising campaign to be connected to only one WhatsApp Business number at a time, depending on the campaign setup and Meta's current platform functionality.
Accordingly, DDS cannot guarantee that the same advertising campaign can simultaneously direct WhatsApp conversations to two different WhatsApp Business numbers.
If the Client changes the WhatsApp Business number, DDS may need to modify or reconfigure the campaign.
Changing the number may require campaign updates, review, reconfiguration, or other changes within Meta Ads Manager.
One WhatsApp Number Per Active Ad Campaign
DDS does not guarantee that any WhatsApp Business number, Facebook Page, Instagram account, Meta Business account, or advertising account will remain active or unrestricted.
Any action taken by Meta or WhatsApp, including:
Account restriction;
Ad rejection;
Business verification issues;
WhatsApp number restriction;
WhatsApp account suspension;
Advertising account disablement;
Page restriction;
Policy enforcement; or
Other platform-level action
is controlled by Meta/WhatsApp and is outside DDS's direct control.
Meta Ads Approval
DDS may create, configure, submit, monitor, and optimize advertising campaigns.
However, final ad approval is controlled by Meta.
DDS does not guarantee that every advertisement, creative, campaign, landing page, offer, business, or product will be approved by Meta.
If Meta rejects an advertisement, DDS may make reasonable adjustments where included within the purchased service.
Repeated rejection caused by the Client's product, claims, business model, website, offer, content, or policy violations may require additional work outside the original scope.
Lead Generation Disclaimer
DDS provides advertising and lead-generation services but does not guarantee:
A specific number of leads;
A specific cost per lead;
A specific sales volume;
A specific revenue amount;
A specific return on investment (ROI);
A specific conversion rate;
A specific number of WhatsApp conversations;
A specific number of customers; or
Guaranteed profit.
DDS provides advertising and lead-generation services but does not guarantee:Advertising performance depends on many factors, including market demand, competition, offer quality, pricing, audience, creative quality, sales process, follow-up, seasonality, Meta's algorithm, advertising budget, and Client-side performance.
"Unlimited Data" Clarification
Where a package states “Generate Unlimited Data”, this refers to the applicable lead/data generation process within the service system and does not mean unlimited advertising spend, unlimited Meta impressions, unlimited guaranteed leads, or unlimited sales.
The actual quantity and quality of leads may vary based on advertising budget, campaign performance, market conditions, targeting, offer, and platform limitations.
Advertising Budget Responsibility
The Client is responsible for maintaining sufficient advertising budget in the relevant Meta advertising account.
If the advertising budget is exhausted, the payment method fails, the account is restricted, or the Client pauses the campaign, advertising delivery may stop.
DDS is not responsible for performance loss resulting from insufficient advertising budget or payment failures in the Client's advertising account.
Creative & Content Responsibility
DDS may create or test advertising creatives according to the purchased package.
The Client is responsible for providing accurate information regarding:
Products;
Services;
Prices;
Offers;
Claims;
Contact details;
Business information;
Legal requirements; and
Other information supplied for advertising.
The Client must promptly inform DDS if any information used in advertising is incorrect or outdated.
Creative Testing
Where the package includes creative testing, DDS may test different creative formats, messages, hooks, designs, copies, or variations.
Creative testing does not guarantee that every creative will produce leads or sales.
The number of creatives or testing variations will depend on the package purchased.
Advertising Optimization
DDS may optimize campaigns based on available performance data.
Optimization may include changes to:
Audience;
Targeting;
Budget allocation;
Creative;
Ad copy;
Campaign structure;
Placements;
Lead flow;
Retargeting;
Other campaign settings.
Optimization decisions are made based on professional judgment and available data.
WhatsApp Automation
Where WhatsApp Automation is included in the selected package, DDS may configure applicable:
Auto replies;
Smart replies;
Lead flow;
Lead filtering;
Customer communication flows;
WhatsApp integrations; and
Related automation processes.
Automation functionality may depend on WhatsApp, Meta, third-party software, APIs, integrations, and technical availability.
DDS cannot guarantee uninterrupted operation of third-party platforms or APIs.
Facebook, Instagram & WhatsApp Integration
Where included in the selected package, DDS may connect or configure Facebook, Instagram, and WhatsApp-related advertising and automation systems.
The Client must provide valid account access and maintain ownership and control of their business accounts.
DDS does not become the owner of the Client's Facebook, Instagram, WhatsApp, Meta Business, or advertising accounts.
Client Account Ownership
Client Responsibility for Account Security
Business & Advertising Policy Compliance
Client Approval & Cooperation
Performance Depends on Client Sales Process
Support Policy
Mentorship
No Guaranteed ROI
Third-Party Platform Dependency
Refund & Cancellation Policy
Service Scope Changes
Additional WhatsApp Number Charge
Campaign Pause or Client-Requested Changes
Data & Lead Responsibility
Service Interruption
Force Majeure
Intellectual Property
Confidentiality
Limitation of Liability
No Guarantee of Business Results
Changes to Service Packages
Terms Updates
Client Acceptance
Contact & Support
For service-related support, the Client should contact Digital Duniya Service through the official support channels provided by DDS.
Sales Support — WhatsApp Only:
9798867745
Service Support — WhatsApp:
7779923698
Important Notice
Digital Duniya Service provides digital marketing, advertising, lead-generation, and automation services. We do not guarantee sales, revenue, profit, ROI, lead quantity, or lead quality. Advertising performance is subject to Meta/WhatsApp policies, platform algorithms, market conditions, advertising budget, Client offer, audience, creative quality, and Client-side sales/follow-up performance.
By proceeding with payment or service activation, the Client agrees to these Terms & Conditions.
